At Daraz Bet, your personal data belongs to you. This policy explains exactly what we collect, why we collect it, how we use it, and what rights you have over it. We keep things straightforward — no legal jargon designed to confuse.
These are the principles that guide every decision we make about your personal data.
Daraz Bet only collects data that is genuinely necessary for running your account, processing payments, and meeting legal obligations. We do not collect data speculatively or for purposes we cannot clearly justify.
Your personal data is never sold to third parties for marketing or advertising purposes. Full stop. The only parties who receive your data are those directly involved in running your Daraz Bet account.
Every piece of data transmitted between your device and Daraz Bet is protected by SSL encryption. Login credentials, payment details, and personal information are never sent in plain text.
You can request a copy of your data, ask us to correct inaccuracies, or request deletion of your account data at any time. These requests are handled within 30 days and at no cost to you.
Daraz Bet does not hold your data indefinitely. Retention periods are defined for each data category and are based on legal requirements and operational necessity. When data is no longer needed, it is securely deleted.
In the unlikely event of a data breach that affects your personal information, Daraz Bet will notify affected players promptly and take immediate steps to contain and investigate the incident.
Daraz Bet is an online gaming platform operating at daraz-bet.net, offering card games, live dealer tables, bingo, and slot-style games to players in Bangladesh. When this policy refers to "Daraz Bet", "we", "us", or "our", it means the operator of the daraz-bet.net platform.
Daraz Bet acts as the data controller for all personal data collected through the platform. This means we determine the purposes and means of processing your personal data and are responsible for ensuring that processing is carried out lawfully and transparently.
If you have any questions about how your data is handled, you can reach our privacy team directly at [email protected]. We aim to respond to all privacy-related enquiries within 2 business days.
Daraz Bet collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party service providers such as payment processors and identity verification services.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you at registration or verification |
| Contact Data | Mobile number, email address | Provided by you at registration |
| Financial Data | bKash / Nagad / Rocket account reference, transaction history | Provided by you and payment processors |
| Technical Data | IP address, device type, browser, operating system | Collected automatically when you access the platform |
| Usage Data | Pages visited, games played, session duration, wager history | Collected automatically during platform use |
| Verification Data | Copies of government-issued ID, selfie photos | Provided by you during KYC verification |
| Communications Data | Support chat transcripts, email correspondence | Generated when you contact Daraz Bet support |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.
Every use of your personal data at Daraz Bet has a specific, documented purpose. We do not use your data for purposes that are incompatible with the reason it was originally collected. The main purposes are:
Daraz Bet processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Where we rely on legitimate interests as the legal basis, we carry out a balancing test to ensure that our interests do not override your fundamental rights and freedoms. You can request details of any such balancing test by contacting [email protected].
Daraz Bet does not sell your personal data. We share data only where it is necessary to operate the platform, comply with legal obligations, or protect the safety of our players. The categories of recipients are:
All third parties who receive your data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for their own independent purposes.
Daraz Bet uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how the platform is being used. Cookies are small text files stored on your device by your browser.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some features may work less smoothly. Daraz Bet does not use third-party advertising cookies or cross-site tracking technologies.
Daraz Bet retains personal data only for as long as necessary for the purpose it was collected, or as required by law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | AML and KYC legal obligations |
| Transaction records | 5 years from transaction date | Financial record-keeping requirements |
| Game history | 2 years from session date | Dispute resolution and responsible gaming monitoring |
| Support communications | 3 years from last contact | Complaint handling and quality assurance |
| Technical and usage data | 13 months from collection | Platform analytics and fraud detection |
| Marketing consent records | Until consent is withdrawn plus 1 year | Proof of consent for compliance purposes |
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
You have the following rights in relation to your personal data held by Daraz Bet. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days and will not charge a fee for reasonable requests.
Request a copy of all personal data Daraz Bet holds about you, along with information about how it is being used.
Ask us to correct any inaccurate or incomplete personal data. We will update records promptly upon receiving satisfactory evidence.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Ask us to pause processing of your data while a dispute about its accuracy or our legal basis for processing is resolved.
Receive a copy of data you have provided to us in a structured, machine-readable format, where technically feasible.
Object to processing based on legitimate interests, including profiling. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time without affecting the lawfulness of prior processing.
Daraz Bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:
The Daraz Bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to Daraz Bet, please contact us immediately at [email protected].
Upon receiving a verified report of underage registration, Daraz Bet will close the account, delete all associated personal data, and return any deposited funds to the payment method used, in accordance with our underage gaming policy.
Daraz Bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically. Continued use of the Daraz Bet platform after any update constitutes your acknowledgement of the revised policy.
If you disagree with any changes to this policy, you have the right to close your account and request deletion of your personal data, subject to our legal retention obligations described in Section 7.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Daraz Bet handles your personal data, please get in touch through any of the following channels:
For formal data subject requests — such as access, erasure, or portability requests — please email [email protected] with the subject line "Data Request" and include your registered mobile number so we can verify your identity before processing the request.
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18+ only. Please play responsibly. Responsible Gaming Policy